Jennikeyn.com is owned and operated by Ecomcht LLC.
We are available to help with orders, shipping, returns, product questions, and listing issues. Support is provided in English.
Contact details
Ecomcht LLC
Jennikeyn.com
4405 Jager Dr NE, Ste C4-4096
Rio Rancho, NM 87144
United States
Email: [email protected]
Phone: +1 (817) 756-6788
Please include your order number if you are writing about a purchase.
How to reach us
| Method | Details |
|---|---|
| [email protected] – best for photos, returns, and order changes | |
| Phone | +1 (817) 756-6788 |
| Ecomcht LLC, 4405 Jager Dr NE, Ste C4-4096, Rio Rancho, NM 87144, United States |
We respond during regular U.S. business hours, Monday–Friday, excluding U.S. federal holidays. Email is usually the fastest way to send photos of a damaged package.
What to include
- Full name and email used at checkout
- Order number
- Product name and size
- For damage or defects: photos of the box and the sign
- For address or personalization changes: the new text or address (we can change these only before production starts)
Returns
U.S. returns are accepted for defective and non-defective items within 30 days of delivery, by mail, with a free download-and-print label. Exchanges are not accepted.
Start a return by emailing [email protected]. Full rules: https://jennikeyn.com/refund_returns/.
Other policies
- About Us
- Shipping Policy
- Returns & Refunds
- Privacy Policy
- Terms of Service
- FAQs
- DMCA / Copyright
- Authenticity & Licensing
- Intellectual Property Notice
Intellectual property reports
Copyright: email [email protected] with subject DMCA Notice.
Trademark or other IP: subject IP Report.
See our DMCA Policy for the information a valid notice must include.